Salesforce
Customer Story
altaFlow Streamlines Reservations for In At The Deep End
How a popular swim school uses altaFlow's no-code workflow automation to modernize its booking process and enhance customer experience.
PROJECT
A modern, automated reservation system to manage class bookings and customer information.
WHAT WE DID
Public-facing web forms, no-code workflow automation, and automated data capture.
CLIENT
In At The Deep End
PROJECT INFORMATION
NewSchool of Architecture & Design is a globally recognized institution that prepares students for careers in design, architecture, and digital arts. With a large volume of student applications, financial aid documents, and enrollment forms, their manual processes were becoming a significant operational bottleneck. The university needed a powerful, no-code platform to automate document-heavy workflows, reduce manual data entry, and improve the overall student experience. They turned to altaFlow to orchestrate a complete digital transformation.
The Challenge: Overcoming Manual Document Hurdles
Before altaFlow, NewSchool’s administrative processes were heavily bogged down by outdated manual paperwork, creating an overwhelming workload for the team. The reliance on paper-based systems meant that even simple tasks, such as processing student registrations or updating records, required significant time and resources. This inefficiency not only slowed down operations but also led to increased errors and delays, frustrating both staff and students. The team faced several critical challenges, including a lack of streamlined communication between departments, difficulty in tracking and managing important documents, and an overall inability to scale processes to meet the growing needs of their institution. These issues created unnecessary friction, impacting the overall experience for everyone involved and highlighting the urgent need for a more modern, automated solution.
- Manual Data Entry: Staff spent countless hours manually inputting data from student forms into their internal systems, leading to errors and delays.
- Disconnected Systems: The lack of integration between their document management and student information systems created data silos and inefficiencies.
- Slow Turnaround Times: Processing applications, financial aid forms, and enrollment documents was a slow, paper-intensive task that delayed student onboarding.
- Compliance Risks: Managing sensitive student data manually increased the risk of compliance errors and security vulnerabilities.
-min.png?width=300&name=Firefly_Generate%20a%20high-resolution,%20premium-quality%20stock%20photo.__Style-%20Photorealistic,%20Gett%20952989%20(2)-min.png)
"altaFlow completely transformed how we manage student documents. The ability to automate our workflows from end to end has not only made us more efficient but has also allowed us to provide a better, faster experience for our students. We've reduced manual work by 95% and cut our document turnaround time by 90%. It’s been a game-changer for our institution."
Mookie PatelVP of Information Technology, NewSchool of Architecture & Design
The Solution: A Document-First Automation Platform
altaFlow delivered a comprehensive solution that thinks in documents. We provided NewSchool with a single, no-code platform to automate their entire document workflow, from generation and routing to e-signing and data integration.
By implementing altaFlow, NewSchool was able to:
- Automate Data Collection: Digitize all student-facing forms, allowing data to be captured and automatically transferred to their systems without manual intervention.
- Streamline Document Routing: Create automated workflows that route documents to the correct departments and individuals for approval, significantly speeding up the process.
- Integrate Key Systems: Seamlessly connect their document workflows with their existing student information system, creating a single source of truth.
- Enhance Security and Compliance: Utilize altaFlow’s built-in eSignature and robust security features to ensure all student data is handled securely and in compliance with regulations.
The Results: A New Era of Efficiency
With altaFlow, NewSchool of Architecture & Design transformed its operational efficiency and dramatically improved the student experience. The university achieved measurable results that underscore the power of document-first workflow automation.
- Reduced Manual Work by 95%: Automation eliminated the vast majority of manual data entry, freeing up staff to focus on high-value tasks.
- Achieved 100% Document Accuracy: By removing manual steps, altaFlow ensured complete accuracy in data transfer and document processing.
- Decreased Turnaround Time by 90%: The time required to process student documents was reduced from hours to just minutes.
- Freed Up 40 Hours per Week: The administrative team reclaimed a full workweek of time previously lost to manual document handling.
Optimize Your Document Workflows with altaFlow
Ready to eliminate manual bottlenecks and accelerate your operations? Discover how altaFlow’s no-code workflow automation platform can help your organization achieve measurable results in under 90 days.
