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Customer Story

altaFlow Automates Work Orders for Nationwide Roofing

How a leading roofing contractor uses altaFlow's no-code workflow automation to eliminate paperwork and improve customer satisfaction.

 

Note: This customer story was originally published when altaFlow was branded as airSlate WorkFlow. The product is the same, with updated branding.

PROJECT
A fully digitized and automated work order system to streamline operations and enhance team and customer communication.
WHAT WE DID
No-code workflow automation, dynamic document generation, automated routing, and real-time notifications.
CLIENT
Nationwide Roofing
nationwideroofing.com

The Challenge: Drowning in Work Order Paperwork

Nationwide Roofing specializes in storm damage repair, a fast-paced business that requires juggling insurance claims, damage analysis, and complex roof installation projects. Their reliance on manual, paper-based work orders created significant operational drag. Chasing down forms, dealing with incomplete information, and manually routing documents between team members and customers was inefficient and time-consuming. How could they orchestrate a seamless flow of information for every job, from initiation to completion, without getting lost in the paperwork?

The Solution: A Document-First Automation Flow

What if your work orders could manage their own journey? altaFlow provided Nationwide Roofing with a single, no-code platform that thinks in documents, allowing them to build an intelligent, end-to-end workflow for their most critical operational document.

Using altaFlow’s intuitive platform, they were able to:
  • Create Dynamic Work Orders: With a no-code, drag-and-drop editor, they designed a dynamic work order template in minutes, complete with fillable fields and built-in roles for every employee involved in the process.
  • Automate Document Routing: They deployed no-code Bots to create a streamlined workflow. The work order now flows automatically where it needs to go, ensuring every team member can fill in their part without delay or confusion.
  • Eliminate Manual Follow-ups: Automated notifications and reminders are now the standard. Staff no longer need to chase down work orders; instead, both employees and customers receive instant alerts when a document is completed or signed.

The Results: Time Saved, Satisfaction Delivered

By automating its work order process with altaFlow, Nationwide Roofing has completely eliminated paperwork, saved countless administrative hours, and significantly improved customer satisfaction rates. The entire workflow is now streamlined, transparent, and efficient. This newfound operational clarity allows the team to focus less on administrative tasks and more on what they do best: delivering high-quality roofing solutions to their clients.
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Optimize Your Document Workflows with altaFlow

Ready to transform your document-heavy processes into models of efficiency? Discover how altaFlow’s no-code automation platform, built to think in documents, can help you reduce manual work, enhance compliance, and deliver measurable impact in under 90 days.

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