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Curious how our platform fits your unique challenges? Let's explore how altaFlow can automate your exact workflows.

See Your Solution in Action

Curious how our platform fits your unique challenges? Let's explore how altaFlow can automate your exact workflows.

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Customer Story

altaFlow Secures Critical Workflows for T2 Biosystems

How a leader in diagnostics uses altaFlow's no-code automation to ensure compliance and consistency within Salesforce.

 

Note: This customer story was originally published when altaFlow was branded as airSlate WorkFlow. The product is the same, with updated branding.

PROJECT
A compliant, consistent, and secure system for managing critical forms within Salesforce.
WHAT WE DID
No-code workflow automation, Salesforce integration, and secure forms with save-and-return functionality.
CLIENT
T2 Biosystems

The Challenge: When Compliance and Complexity Collide

For T2 Biosystems, a leader in the field of in-vitro diagnostics, handling sensitive medical data is a daily reality. Their workflows, which relied on MS Word and Adobe Acrobat, were fraught with challenges. The compliance process for obtaining medical data was rigid, yet their tools were not. End-users faced an inconsistent experience, and the inability to save a partially completed form and return later caused unnecessary delays and restarts. How could they design a workflow that was both flexible for users and strict on compliance, all while living inside their Salesforce CRM?

The Solution: A Document-First Automation Platform

What if your workflows could be configured to match your process, instead of the other way around? altaFlow provided T2 Biosystems with a single, no-code platform that thinks in documents. Our seamless integration with Salesforce gave them a direct path to deploying powerful automation on day one.

altaFlow's platform enabled them to:
  • Integrate Seamlessly with Salesforce: Disseminate important forms to end-users and automatically attach completed, compliant documents back into Salesforce records, creating a perfect, closed-loop system.
  • Create a Consistent User Experience: Ensure every end-user interacts with the most current version of a form, every time, eliminating version control issues and confusion.
  • Enable Save-and-Return Functionality: Empower users to save partially completed forms and return later to finish them, a critical feature that resolved workflow delays and improved the user experience.
  • Automate Manual Steps: Use no-code automation to design a workflow that perfectly matched their internal processes, removing many of the manual steps required by their old system.
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"The flexibility of altaFlow allowed us to design a workflow that works for us. The automation built into altaFlow helped us remove many manual steps in our old process."
Anthony MateroOperations, T2 Biosystems

The Results: A New Era of Flexible Compliance

By integrating altaFlow, T2 Biosystems transformed its document processes. They didn't have to change their process to fit a predetermined workflow; instead, they configured altaFlow to match their exact needs. The time savings were immediate, not just for the person filling out the form, but also for the administrative staff managing the process. The platform's built-in flexibility and deep Salesforce integration provided the ideal solution for a company navigating the intersection of high-stakes diagnostics and rigorous compliance.
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Optimize Your Document Workflows with altaFlow

Ready to build workflows that are as flexible as they are compliant? Discover how altaFlow’s no-code automation platform, built to think in documents, can help you reduce errors, ensure compliance, and deliver measurable results in under 90 days.

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